Question 1

What is a smart lock?

Accepted Answer

A smart lock is an electronic lock that can be controlled remotely and offers features like keyless entry, activity logging, and integration with smart home systems.

Question 2

How do I choose the right smart lock?

Accepted Answer

Consider factors like your door type, desired protocol (Z-Wave, Zigbee, Wi-Fi, Thread), budget, and smart home ecosystem compatibility.

Question 3

What is the difference between Z-Wave, Zigbee, and Wi-Fi locks?

Accepted Answer

Each protocol has different strengths: Z-Wave offers dedicated frequency with minimal interference, Zigbee provides low power consumption with massive node support, and Wi-Fi requires no hub but uses more battery.

Question 4

Do I need a smart home hub?

Accepted Answer

It depends on the protocol. Wi-Fi locks connect directly to your router. Z-Wave and Zigbee locks require a compatible hub. Thread locks need a border router.

Question 5

What is Matter and how does it affect smart locks?

Accepted Answer

Matter is a unified connectivity standard backed by major tech companies. It aims to ensure interoperability across brands and ecosystems. Thread-based locks are the most Matter-ready.

Question 6

How long do smart lock batteries last?

Accepted Answer

Battery life varies by protocol and usage: Zigbee locks can last up to 18 months, Z-Wave and Thread about 12 months, and Wi-Fi locks typically 6 months.

Question 7

What happens when the battery dies?

Accepted Answer

Most smart locks have a physical key backup. Some models also support external emergency power via a 9V battery terminal on the exterior.

Question 8

Are smart locks safe?

Accepted Answer

Modern smart locks use strong encryption (AES-128 or higher) and secure communication protocols. They are generally as secure or more secure than traditional locks when properly configured.

Question 9

Can smart locks be hacked?

Accepted Answer

While no system is 100% immune, reputable smart locks are very difficult to hack. Look for locks with S2 (Z-Wave), AES-128 encryption, and regular firmware updates.

Question 10

Can I install a smart lock myself?

Accepted Answer

Most residential smart locks are designed for DIY installation and can replace existing deadbolts in 15-30 minutes using basic tools.

Question 11

How much does professional installation cost?

Accepted Answer

Professional installation typically costs $50-150 per lock for residential, and $150-300 per door for commercial installations.

Frequently Asked Questions

Getting Started

Protocols & Connectivity

Battery & Power

Security

Installation

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